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Research Services :: Research Service in KPO |
| KPO and Research |
WHILE OUTSOURCING is present in numerous business functions, including manufacturing, legal, financial and human resources, it is the term BPO (Business Process Outsourcing) that is largely in the news on a daily basis. Bettersense's capabilities in this area have been moving towards enhancing the nature of the work done. From mere data entry kind of work, the fosus has shifted to transaction processing. Now, there is a nascent move towards knowledge process outsourcing (KPO).
KPO services include market research and consulting firms, investment banks and financial services institutions, industry associations, media, publishing and database firms, and corporate planning departments of large Fortune 500 companies. Several global players such as McKinsey, Goldman Sachs, Reuters, IMS Health, Harris Interactive, Ipsos, Maritz, AC Nielsen, TN0S and the WPP group are already using India as a remote base.
The success achieved by many
overseas companies in business process outsourcing to India has
many of the companies to start outsourcing their high-end
knowledge work. Our service offerings are: |
| Call Center |
With the combination of industry’s proven predictive dialing technology and a robust telecom infrastructure, we have the outbound telemarketing call centers capability to make several hundred thousand calls per day. TermsMonitor, our web based online real-time performance management system allows you to customize and monitor more than 20 metrics related to your process. Through TermsMonitor, you get complete transparency and real-time control of your processes.
Our extensive experience in managing voice processes combined with our training heritage in the technology area allows us to provide inbound call centre services from India for various functions like customer service, sales and IT helpdesk. |
| Software |
Software drives your business and powers your brand. We act as a global extension of your team to deliver compressed development time, productivity and quality levels equivalent to commercial software products.
Bettersense Services helps clients achieve higher innovation yields, compress time to market and improve productivity to increase the value from their R&D investments. From strategic and operational consulting guidance to complete product lifecycle capabilities, our singular focus on product development means we are engineered for your success.
Global Product Engineering Outsourcing
Collaborating with clients across the product development lifecycle to boost R&D performance and drive innovation. |
| Interactive media |
A good corporate or business presentation is one that gives a pleasurable experience to those who view it. A very good way to please viewers and leave a mark on their memory is to add interactive content to the presentations. Interactive content draws people to respond and reach out to your business.
With our experience in designing interactive presentations on websites, interactive product catalogs and CD presentations, we can show you the optimum way to achieve full fledged participation from your audience.
Our clients who hired our professional services in designing interactive brochures, corporate presentations and motion graphics, achieved excellent Return On Investment and Time To Market. |
Our interactive Media design solutions will
design a meaningful, powerful, creative and high quality site
for your business, association or organization. It also include
design and development of company Logo, E-commerce portal,
newsletters, corporate brochure etc. |
| IT/BPO MANAGEMENT CONSULTING: |
Bettersense's professional consulting service provides business values for our customers through technology transformation that increases competitive advantage, customer loyalty and improves business performance. Our technical consultants provide right technology solution based on evolving technologies to solve customer's critical business issues. Our IT Consulting make information technology to work for customers to solve their business problems.
Bettersense's industry experience and technology expertise helps in deliver world class business and technology services to our clients. Our unquestionable technical knowledge enable the clients to exploit information technology to meet their business goals. Our IT Consulting service always drive for business results of our clients through close collaboration with clients to understand their business problems and provide measurable value. |
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